Grow your ER and Urgent Care practice with local marketing.

ER & Urgent Care MARKETING

Emergency Room and Urgent Care Clinic patients make decisions quickly about where they will go for care. To establish your ER or Urgent Care clinic as a viable option in the neighborhood and attract new patients, you need a partner who specializes in the optimal tactics for digital marketing, like RUNNER Agency.

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A few ER Clinics we've helped grow.

Surepoint Logo
Trinity Logo
mercy er logo

Trends in ER & Urgent Care Marketing?

The freestanding ER and Urgent Care industry is growing rapidly. And it’s very competitive. Overcrowding at traditional hospital emergency rooms and the desire for faster, local treatments have boosted market growth with the industry. Analysts expect to see an annual growth rate of nearly 5% through 2028. 

There’s a significant rise in patient demand from the growing needs of baby boomers, increases in heart-related issues, and long covid. With more practices available for patients to choose from, providers need optimal visibility in their local markets to win these patients.

Patients seeking an ER or urgent care clinic conduct their research quickly before they enter your practice — and it’s done online. They are looking for information about your location, your hours of operation, insurances you accept, reviews from other patients, and more. 

To attract more patients and grow your business, you need an ER marketing plan that captures patients and elevates you above the noise. You need RUNNER Agency.

Schedule a time to talk with a ER and Urgent Care marketing expert.

More Qualified Consultations

More New Patients

Increased Revenue

Healthcare Marketing is All We Do.

We understand you work hard to run your healthcare organization or medical practice, and we think you deserve a practice that is more profitable, efficient, and stable. 

RUNNER has a long history of proven results using leading-edge digital marketing strategies and tools to drive new patients to your practice. 

Practice Right Websites Medical Websites

Medical Practice Websites

Build exposure and generate new patient inquiries with RUNNER’s Practice Right Website. Our team will build a website for you that positions your pain management clinic as the guide your patients are seeking.
Front Office Helper Blue

Front Office Helper™ CRM

Generate more inquiries and track them to a paid appointment with our HIPAA-compliant patient tracking platform. Your front office can chat with patients via Email, SMS, Facebook, Instagram and Google Business Page.
Digital Advertising

Digital Advertising

Our team will create custom ad campaigns based on your practice’s current capacity and goals. We’ll help you connect with patients on Google, Facebook, Tik Tok, or other platforms.
Video Marketing

Video Marketing

Show your expertise, differentiate your practice, and bring in more new patient inquiries with video. RUNNER has two amazing video options to help you build video content to use in your marketing campaigns.
Google Optimization

Google Business Page Optimization

We optimize your most valuable local business listing to ensure you stand out amongst other practices. RUNNER will keep your business fresh with regular content posts, photos, and more.
Email + SMS Campaigns Gold

Email & SMS Marketing

Re-engage your previous patients and stay top-of-mind with promotional marketing campaigns sent to their inboxes and phones. No ad spend required.
Content Marketing Gold

SEO & Content Marketing

Educate patients and showcase your expertise with high quality, unique, search-optimized blog post content for your website.
Local Listing Gold

Local Listings

Boost your online presence and local SEO instantly by optimizing over 100 of your local listings across the web. Even better than that, we do it for you.

Reviews Manager

Our platform helps you collect more 5 star reviews on Google and address unhappy patients before they become bad reviews.
Social Media Posting Blue

Social Posting

Connect with more patients and build your brand credibility on Facebook & Instagram with fresh, reliable content.

Why choose RUNNER Agency for your Emergency Room & Urgent Care Clinic marketing?

Free-standing Emergency Room & Urgent Care clinics are different from the typical medical practice, and they need to be marketed differently, too.

You deal with patients who need care quickly. This is a powerful position to be in and you need a marketing partner who understands the importance of local visibility in your community. The sales process for emergency rooms and urgent care clinics is fast – it’s really about first impressions and quick access to information about location, availability, and directions. The patient experience, from the very first Google search to leaving the clinic, is critical.

RUNNER Agency specializes in healthcare marketing, but we take it a step further with special expertise in emergency room and urgent care marketing tactics. We understand that the nuances of this industry and the patient behavior that leads to their choice to visit your clinic or go to a competitor. 

Our marketing system for growth is proven. RUNNER speaks the language that your patients want while focusing on the things that are actually going to impact your business – increased number of visits from the surrounding neighborhoods.

Start with a free one-hour ER and Urgent Care clinic marketing strategy consultation.

Forbes Agency Council 2020
Clutch Top Advertising and Marketing Agency 2019
Microsoft Adverstising
Top Dallas Digital Marketing Agencies

Measurable Growth is 3 Steps Away


Evaluate Your Practice

We want to hear about your past challenges, your current processes, and your future plans. Discuss every aspect of your business and set goals with a marketing expert (that’s us).


Establish Your 90-Day Plan

Work with us to plan out the next quarter of marketing initiatives and gain new branding, messaging, and digital strategies to generate patient leads.


Implement & Grow the Practice

As your digital presence improves and your internal processes streamline, you’ll experience the GROWTH your expertise deserves — without wasted resources of time or money.

Proven Results in Healthcare

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Surepoint Logo
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56% increase in patients in the first 60 days

New patient leads
Immediate increase in foot traffic from digital ads

What Our Customers Say

micah lynch
“RUNNER has been a dream to work with for our Surepoint ERs and our corporate team! They are confident, honest, knowledgeable, and determined to bring you results. They have over 16+ years of medical marketing and patient acquisition experience and it has made a HUGE impact in our business. I work with several of the team members and I love each one of them. We are looking forward to seeing more growth with them as a partner. Highly recommend :)”
Micah Lynch

VP of Operations
Encore Enterprises for Surepoint Emergency Centers

Picture of Landan Luna
Landan Luna

Director of Digital Marketing
Encore Enterprises for Surepoint Emergency Centers

“Runner, our partner agency, has truly elevated our in-house team! They started strong with a comprehensive audit and have been an immense help in launching and optimizing campaigns. Working hand-in-hand with our internal stakeholders, they consistently deliver fantastic results. Sam, John, Marc, and the rest of the team have been delightful collaborators, and we’re excited for the bright future ahead.”

Ready to Grow Your Reproductive Medicine Practice?

Speak with one of our experienced medical marketers to see how we can help you meet (and even exceed) your growth goals.

Our recent thoughts on ER & Urgent Care marketing: